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Privacy Statement:
We take student data privacy seriously and we have implemented numerous technology safeguards to secure and protect student data. Please contact your student's school main office if you suspect your student's data privacy or security has been compromised. To help us protect the information contained in ParentVUE, we strongly advise you against sharing your ParentVUE login credentials (username and/or password).
Use Agreement:
ParentVUE and StudentVUE are internet-based applications that provide access to education records for parents/guardians and students through a secure platform. All parents/guardians and students who wish to use ParentVUE or StudentVUE must comply with the terms and conditions in this Agreement.
A. Rights and Responsibilities
Access to ParentVUE/StudentVUE is a free service offered to all parents/guardians of students enrolled in SVUSD. Access to student information through ParentVUE/StudentVUE is a privilege, not a right. A parent/guardian will be authorized to activate a ParentVUE account only after the student is enrolled in the district. Once a student withdraws or graduates, ParentVUE access to that student's education records will be inactivated. Parents/guardians and their student(s) must practice proper and ethical use of these apps.
Parents/guardians and students will need a device with Internet connectivity to use ParentVUE or StudentVUE web portal. While these applications are designed to be user-friendly, the district cannot promise optimal access for all users and may not be able to offer personal troubleshooting if there are difficulties using ParentVUE or StudentVUE.
B. Responsibility for Information Accuracy
Information accuracy is the joint responsibility between the district and parents/guardians. While the district makes every attempt to ensure information is accurate and complete, parents/guardians should periodically check their student's personal data and confirm that all information is accurate. Questions about attendance may be addressed to the school's attendance office, and questions regarding grades should be addressed to the student's teacher.
C. Use of the ParentVUE web portal/app
Parents/guardians and students are required to adhere to the following guidelines.
Parents/guardians and students must:
• Act in a responsible, ethical, and legal manner while using ParentVUE or StudentVUE.
• Not share their password with anyone.
• Not attempt to access information for any account other than their own.
• Not attempt to alter or destroy data or bypass network security measures used by the district.
• Not set their computer to automatically login to the ParentVUE or StudentVUE site.
• Not use the platform for any illegal activity, including violation of state and federal data privacy laws.
• Parents/guardians or students who identify a security problem within ParentVUE or StudentVUE should notify their school immediately, without demonstrating the security issue to anyone else.
• Parents/guardians and students who do not comply with the terms of use will have their access to ParentVUE/StudentVUE revoked.
• Parents who have joint legal custody of their student but live apart may each activate a separate ParentVUE account. A non-custodial parent may activate a separate ParentVUE account. However, a non-custodial parent will not be permitted electronic access to contact information (telephone, address) of the sole custody parent or emergency contact information for the student.
D. Limitation of School District Liability
SVUSD will use all reasonable measures possible to protect student information from unauthorized viewing. The District is not responsible for claims arising through unauthorized use of ParentVUE or StudentVUE, or stemming from the computer system or the network being used. The District will not be responsible for actions taken by the parent/guardian that compromise their student's information. The District reserves the right to limit or remove access to ParentVUE or StudentVUE as needed. All ParentVUE and StudentVUE account activity is electronically recorded. This includes date, time, duration, and frequency of login activity.